Frequently asked questions

Where is Niugini Organics based?


To add a new question go to app settings and press "Manage Questions" button.Niugini Organics is based in Papua New Guinea - Australia's closest neighbour. Our smallholders and our factory, are all located in the same district - that is the Gazelle Peninsula of East New Britain Island. This is close to the capital Rabaul. We also have an office in Melbourne, Australia. You can see an interactive map of our PNG location at the bottom of the 'Our Story' page




How do you say 'Niugini'?


Niugini is simply pronounced the same as the country - 'New Guinea' This is the Tok Pisin spelling, the official language of PNG. Other companies in PNG have also used this name, such as Air Niugini (major airline) and also Cafe Niugini, a great NITV show on traditional cooking.




What do you use coconut oil for?


Our Virgin Coconut Oil is a raw product with a wide range of uses. It is delicious in cooking, traditionally used in Asian and South Pacific dishes, and with its high smoke point is suited to higher temperatures than other oils. It can also be substituted for butter in baking, making it a wonderful vegan substitute for cakes and breads. Coconut Oil is also wonderful as a raw ingredient - crushed with nuts and cacao, many people are using our oil to create slices, balls, and granolas. Such a variety of uses! Recipes can be found on our website under 'Good Living' Coconut oil is also wonderful in hair and skin care, and can be used in many natural body care products- such as toothpaste, deoderant and oil-pulling. See other uses for coconut oil for more detail







Are monkeys used to pick coconuts or are animals harmed in the process?


No! We do not use animals in any stage of production. We have this question quite often as there has been some media coverage of monkeys documented in the picking of coconuts in South East Asia. We are based in Papua New Guinea, where there are no monkeys, and regardless no climbing is necessary.


Our farming methods are Wild Harvest - which is waiting for the coconuts to drop to the ground, and then collecting the nuts within a month of falling. This gives the right maturity to press the oil.

We do not use any animal products in any of our products, we do not test on animals, no animal environment is destroyed in the production of our products.




What do I look for in a premium Virgin Coconut Oil?


While coconut oil is a staple of the South Pacific, it is quite new on the market in many countries. How to tell a premium quality coconut oil? See our major criteria below:


* Virgin - virgin coconut oil means not Refined, Bleached, Deoderised (RBD) This is a different defination than in olive oil. All these processes are harmful to the oil, and the health benefits. Usually these processes are employed to improve a low quality oil- in the process they end up worse than where they started!

* Organic - coconut oil is a species easily grown organic as it has its protective husk over the hard shell. It should easily be organic, and if it is not than maybe the environment in which it is processed is not organic.

* Colour - it should be a pure white in solid form, clear in liquid form. Any impurities will sink to the bottom through the oil melting and freezing, so you can check and see if there is any yellow discolouration at the base of a jar.

* Packaging - coconut oil should be packaged in glass so it does not affect the taste

* Single Origin - many oils on the market do not have even a country of origin - this is important as suppliers / farmers may change and the quality of the oil many drastically change

* Taste - Coconut oil can be compared to the scale of quality in other oils, such as Olive oil.It should be light, crisp and clear- with a coconut taste - but no aftertaste. You should be able to eat it off the spoon raw and it will be delicious.A cheap olive oil tastes clammy, thick, with an awful aftertaste. You would probably never consider buying a non-virgin olive oil! The same should be apply to coconut oil - if you have tried coconut oil and not enjoyed the taste- you may want to try a higher quality oil.A difference between Olive and Coconut, is that at present the term 'extra virgin' does not apply to coconut oil - only 'virgin' is used.




What are the ingredients in your soaps?


Our coconut oil soap range includes the following varieties: Pure (coconut only) Lavender, Patchouli, and Lemongrass. We use essential oils in our soaps, not frangrances. We source our essential oils from Papua New Guinea and Australia where possible. We no not have additives or preservatives.


We also have Lye as an ingredient. We get many questions about this! Lye is a very strong alkaline salt solution. It is known under many names, and all soaps (even liquid soaps) contain this as a prepartory ingredient as it is necessary to have in the production of soap- as it then reacts with a fat (in this case, coconut oil) to produce the soap.

No Lye exists at the end of the process, as it has chemically changed into soap. This is a very traditional soap recipe and you'll see every soap has to have something to react with the fat, otherwise soap cannot be produced.

So Lye exists before manufacture, but does not exist in the finished bar. If the Lye existed in the finished product, then it would indeed give you chemical burns when you used it, and we would not have a product which we could use!

Our soap recipes have been refined over more than 20 years, and our current blend of coconut oil and essential oil is at it's best.


In the last few years liquid soaps, body wash, or shower gels have become popular in preference to soap. These are all literally- soap liquified - with added chemicals and ingredients. We encourage everyone to read (and google) ingredient listings on beauty products just as you would with your food products.

We believe using a gentle traditional soap such as ours, which has the benefits of the coconut oil and essential oils, is not at all harsh to the skin. if you extra sensitive skin, we would recommend using our 'Pure' soap (just coconut) - as some people can be sensitive to small amounts of essential oils.




Does Coconut oil have any connection to Palm oil?


No. Palm oil and Coconut oil is a different species. Palm oil has had negative coverage, as large areas of land have been destroyed to plant out the Palms in Indonesia & Malaysia, and as a result many animals have lost habitat, including the Orangutang. Coconut Palms grow naturally in Papua New Guinea, and exist on smallholder blocks with many other species. They are not planted out, or use a plantation style of agriculture.




Does Niugini Organics use Hexane?


No. Our oil has no added chemicals, or use any chemicals at any stage of the cold-pressing. It is a 100% raw, cold pressed, organic, virgin coconut oil.




What is the difference between Virgin and Extra Virgin coconut oil?


There is no difference between Virgin and Extra Virgin coconut oil. The terminology 'Extra' does not apply to coconut oil. In Olive oil, it refers to first and second pressings of the same fruit. Virgin in coconut oil, refers to it being cold-pressed, and therefore RAW (produced under 40 degrees Celsius). So Extra Virgin and Virgin refer to the same quality of coconut oil.




What is the best before of your soap range?


Coconut Soaps can last almost indefinitely. To get a little technical; the molecular structure of coconut oil has very few double bonds which means that no are few sites for the soap to react with atmospheric oxygen which would cause the product to oxidise and eventually become rancid. A quality coconut soap therefore does not need preservatives unlike other soaps. Because our soaps utilise natural essential oil rather than perfumes which contain fixatives, the scent given off from the outside of the bar will diminish over time. This will come back as soon as the soap gets wet and starts to wear away.




How do I use coconut oil on my skin?


For your skin

Our coconut oil is a premium grade product suited to many different aspects of body care. For the skin for both body and face- it is wonderful to apply directly in place of a moisturiser. The oil soothes and sinks into the skin, rather than many moisturisers which tend to close the pores. As our oil is cold-pressed and organic, you can be sure there is no chemicals present and you will receive the full benefit of the vitamin E. We have reports of our coconut oil working wonders with dry skin conditions, such as Eczema and nappy rash. Your skin will not feel oily after using Niugini Organics coconut oil, just incredibly soft! Another recommendation we can give, especially for those with chronic skin conditions, is to improve your skin by incorporating more coconut oil into your diet in its raw form.




How do I use coconut oil on my hair?


For your hair

Yes, for thousands of years, people across the world have been using a natural oils to moisturise their hair. In India, they use almond oil, in Morocco, they use Argan Oil, and across South East Asia and the South Pacific, they use Coconut oil! Simply rub a small amount of Coconut Oil between your hands and then rub it gently in from the tips of your hair to the roots. Repeat this, until it is glossy! This is great for your hair, the benefits are as applying to the skin, and is especially helpful after sun or salt water damage, and after cleaning your hair.




What other uses are there for coconut oil?


Coconut oil can be used for such a wide variety of aspects in body care. The lightness of the oil, with the health aspects of vitamin E are also beneficial as eating or applying directly to skin.
* Bath Oil - simply place about a tablespoon of Coconut oil into your bath - your skin will feel incredibly soft and supple. You can also add a few drops of your favourite essential oil
* Massage Oil - a light oil, for sensitive skin
* Oil pulling - this is a technique that is getting some incredible results - simply use about a tablespoon of oil as a mouthwash for 15 minutes, then spit. We don't recommend spitting into your sink, as the coconut oil may freeze (under 25 degrees) in your plumbing. What for? The coconut oil 'pulls' the toxins out of your teeth and gums, and the oil whitens your teeth. Try it out and let us know what you think - the last thing we all need in bleach and chemicals in our mouths!




What is 'Wild Harvest'?


Wild harvest is when coconuts are harvested from naturally growing coconut palms, where many other species of vegetation are growing around them. After nuts fall to the ground, they are collected with minimal environmental damage. This is a different model to a plantation, where palms would be solely planted out on land. Our smallholders currently all own their land and are certified organic by Australian auditors each year








Are all your products vegan?


Yes, all our products are vegan. We also use sustainable wild harvest methods which do not alter the environment.





Does Niugini Organics use Hexane?